"Ellemence - el·e·ments - [′el·ə·mənts] "

essential principles or parts of a whole - The basic tenets of an area of knowledge.

Project Recovery Consulting

How can I help?

With over 20 years experience in IT Projects I have developed the expertise and the hands-on experience in leading successful projects, as well as recognizing why a project is failing.  I excel in turning around a project that is struggling. I put together a plan for recovery, and guide a team back on the track to success. If you are experiencing repeated failures or have a critical project that is struggling, contact me immediately and let’s get that project into Project Rehab!

Customer Experience Consulting

What is WHIN?  It’s a framework for looking at the Customer Experience and determining why things have gone wrong and some ideas on how things can be improved.  Looking from the eyes of the customer:

 

W = I WANT to… and this is Why…

H = HASSLES encountered

I = IDEAS for Improvement

N = NEW Technology/Processes, Disrupters

Business Consulting

If you are looking for ways to enhance your product, expand your reach,or connect with customers, I will leverage my extensive background in eCommerce and eBusiness to develop and execute plans to help you reach that next level.  My expertise includes:

  • Business Case and Feasibility Analysis
  • Social Media Strategy
  • Concept and Product Development
  • Strategy and Roadmap Development
  • Product Management
  • Project Management